Oludare Racheal Feranmi

Hospitality & Tourism Student | Aspiring Digital Marketer

Unknown City, NG.

About

I am an undergraduate student at the University of Agriculture, Abeokuta, and I will be in my final year by September 2026. Highly motivated Hospitality and Tourism student with foundational experience in hotel operations and guest services, eager to transition into a dynamic Digital Marketing role within the hospitality sector. Possessing a keen understanding of customer experience and brand promotion, I am committed to leveraging digital strategies to enhance online presence, drive engagement, and contribute to business growth for a hotel.

Work

Hotel and Eatery (Industrial Training)

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Industrial Trainee

Abeokuta, Camp, Nigeria

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Summary

Supported daily operations and guest services within a hospitality and dining environment, gaining foundational industry experience relevant to customer satisfaction and brand perception.

Highlights

Assisted in daily hotel and eatery operations, gaining firsthand insight into guest needs and service standards essential for targeted marketing strategies.

Contributed to positive guest experiences by supporting front desk and dining services, directly impacting potential online reviews and brand perception.

Supported the preparation and presentation of promotional materials, developing an initial understanding of visual communication and brand representation.

Collaborated effectively with diverse teams to ensure seamless service delivery, enhancing communication and problem-solving abilities in a fast-paced environment.

Languages

English

Skills

Digital Marketing Fundamentals

Social Media Marketing, Content Creation, Online Reputation Management, SEO Basics, Email Marketing Concepts.

Hospitality Operations

Guest Services, Customer Relations, Front Office Support, Food & Beverage Service, Operational Support.

Communication & Interpersonal Skills

Team Collaboration, Customer Service, Problem-Solving, Active Listening, Interpersonal Communication.

Tools & Technology

Microsoft Office Suite, Social Media Platforms (Facebook, Instagram, Twitter), Basic Content Management Systems.

Creativity